I wish I was able to copy the photo of what I ordered in comparison to what was sent to my best friends mother’s funeral. Teleflora should be ashamed. I will pay more and read reviews before ordering flowers online again- needless to say it I will NOT be from Teleflora. The company that filled the order, Tropic-Ardens of Quakertown, PA screwed me big time. Its location on this page may change next time you visit. I asked for a full refund but Teleflora originally offered a 50% refund and after I told them it was not acceptable the rep. offered a 75% refund and after several calls to them and speaking with four different agents, I was finally offered a 100% refund. They did offer a 50% refund but that doesn't rectify the situation, still disappointed. My sister was having a few friends in a safe responsible manner for New Years Eve and since I couldn't be there I wanted to send a beautiful centerpiece to represent my fondness for the group. This information can help consumers select the best size for their recipient. ordered flowers for delivery on 1-2-2020 they did not delivery called customer svervice rescheduled delivery on 1-4-21 my sister did not receive her birthday flowers called customer service they did not reply called customer service the next day talked to laura the supervisor asked for credit or redelivery she refused both horrible service will not use again. Spent $75 for a bouquet on New Year’s Eve that was pitiful. The picture we ordered from showed a longitudinal flower arrangement that would grace any dining room table; the flowers delivered were a small, circular arrangement that would be suitable for a round kitchen table. Got a call on December 22nd that they would be delivered on the 23rd. Our content is intended to be used for general information purposes only. Apparently delivery is not at all good or on time. Please allow 2-10 business days to receive this back or by 01/25/2021. I ordered flowers for my wife's birthday, to … Both emailed had our info in them. Florists put together an arrangement just for you, at the price point you specify. Please take me off your email list. | Read 41-60 Reviews out of 9,170 I ordered the premium size for $83 (including a discount). Teleflora has a consumer rating of 2.78 stars from 420 reviews indicating that most customers are generally dissatisfied with their purchases. They claim their system just automatically cancels orders and doesn't make them aware. See BBB rating, reviews, complaints, request a quote & more. No reason other then the florist shop says they can not do it. Stop fooling your customers. BBB accredited since 10/25/2018. Copyright © 2020 Consumers Unified LLC. By 7pm on 12/24 the flowers weren't delivered yet. In business more than 78 years, Teleflora is an experienced flower delivery service. I’m not sure where they got that figure! Done w/ur store! Read the latest reviews for teleflora.com in Los Angeles, CA on WeddingWire. Ordered the birds of paradise arrangement nut delivered a vased flowers. I thought they were a reputable company, but this is far from the truth. I called customer service and they said they can give a 40% refund because they had to substitute. I expect money refunded or I will dispute the charge with my cc company. Will not order again. This was a thank you gift for a real estate team that sold my house. Another review where they would receive NO stars if that was an option. Not some middleman who just collect cash", "Use any other service but this one". I asked for a full refund but Teleflora originally offered a 50% refund and after I told them it was not acceptable the rep. offered a 75% refund and after several calls to them and speaking with four different agents, I was finally offered a 100% refund. There were very few flowers and greenery in a vase. How do I know I can trust these reviews about Teleflora ? If it resembled it, the lesser amount would have been acceptable. mars 20 2018, 12:02 am. The final amount that was taken off my credit card is $83.08. It was HALF the size of the picture of flowers we ordered. $14 of my $71 order was delivered. I will never use TeleFlora again. Instead of a blue vase it was clear, and there was one blue hydrangea plus some yellow, pink and green flowers with a green checked ribbon. Teleflora also offers same-day flower delivery making it perfect for funerals, … Teleflora Workbook (2004 Edition) by Teleflora | Jan 1, 2004. Retail Florist in Paragould, AR. By Guy N. Burbank. What? Map . Very Bad experience ordering with TeleFlora.Flowers didn't get delivered and order status updated to delivered. I ordered almost $100 worth of flowers for a retirement party. Had to call customer service since it was after 7 pm and that has been a HOLD for half an hour now. If it resembled it, the lesser amount would have been acceptable. I purchased flowers online. Teleflora ranks 16th among Flower … will never use them again. It was ugly and late. This organization is not BBB accredited. Then why did Teleflora take my money in the promise of being able to do it? It was so depressing going through this at a time which I was grieving. I was truly embarrassed that my best friends deceased mother received such a cheap looking arrangement. They claimed it was to protect us but that doesn't make any sense. Never again. For more information about reviews on ConsumerAffairs.com please visit our It looked like an after thought. Sunny Yellow Tulips. The quality was VERY poor. Valentine's Day is just around the corner, so it's time to start considering the best flower delivery online options for your loved one. What a horrible way for a flower service to do business. I nor my best friend saw nothing like that at her mom’s service but what was sent was a cheap looking raw light colored SMALL wicker basket resembling a child’s Easter basket with 4 stems of pink NOT even red Poinsettias with some ivy and a bird with NO bird’s nest. Exquisite you're doing tremendous, I even advised my neighbor and he used a provider for himself. Big rip off. It looked like an after thought. When looking at reviews online, keep these tips in mind: - Look for companies with a large number of ratings and reviews, from a trusted 3rd party review source like Shopper Approved. With its 100% hand-prepared and hand-delivered flower arrangements, Teleflora is an ideal choice for people searching for a more personal touch. Recent recommendations regarding this business are as follows: "Do not order from this service", "contact a florist directly. Across the Teleflora site, we found the prices of the floral arrangements to be average to high. Got another call this morning (23rd) that they probably can’t be delivered until after Christmas on the 26th. Sign up to receive our free weekly newsletter. I am truly sorry the delivery confirmation for your order was sent prematurely as well. I called again and the most they would do was a $33 refund. What a mistake. The plant arrangement I ordered and they delivered didn't look anything like the one they advertise. And it's not about the money, this was supposed to be a special gift for a very special person. 3737 NW 34th St., Oklahoma City, OK 73112 (405) 947-3373 | Visit Website; Details . The picture we ordered from showed 2 gold Christmas ornaments on one side; the flowers delivered had ZERO Christmas ornaments on one side. Why would you offer less than a 100% for a order delivered that was not at ALL what a customer ordered. Featured Most Recent Highest Grade Lowest Grade Most Helpful With Photo Test Verified. FAQ. So which is it, not completed or delivered?Later the same evening I received an email from Teleflora that my order was "delivered at 3:45pm on 12/24". Customer service sucks. At 1:30, I called and asked Teleflora to cancel the order, because the retiree had already gone home, and that was her last day working there. I know there can be substitutions but it should at least resemble the picture. It wasn't delivered until late afternoon 12/23/30. Her customer service was horrible and instead of sympathizing for the delay or offering any type of amends it felt like she was questioning ME. Teleflora's holiday and seasonal displays use non-traditional foliage like colorful maple leaves and sheaves of wheat to provide unique holiday looks. Appears like they could not fulfill the order so just cancelled it and decided not to tell us. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Will not order from Teleflora again. I wish I checked reviews before using this company. Horrible delivery and wish I would have read the other reviews FIRST. They were not delivered on the correct day, I had to call them because to reschedule and waited on hold for over 30 minutes. I took photos of what is advertised and what was received. Customer satisfaction is our number one goal and we fell short this order. Paradise Found. 193 reviews for Teleflora, rated 1.00 stars. Teleflora said they could not cancel the order until they spoke with the flower shop to confirm the order was not delivered. Again another hour on the phone just for the supervisor this time the offer no compensation but to just cancel the order. Shop by occasion: This is the first and the last time I will be ordering anything from this 'service', I wish I was able to copy the photo of what I ordered in comparison to what was sent to my best friends mother’s funeral. Not only was it NOT delivered on his birthday, but it was not what I ordered and there was ZERO contact from the florist. So disappointed, would suggest when you're out of state to use 1-800-FLOWERS, you'll have a much better chance at getting them when promised. Be the first one to find this review helpful. We are constantly working on improving our search results so that we can deliver the … This is a bait and swap. Featured. Again, please accept our most sincerest apologies. Order is under Shelia Malveaux. Oh, and my order number is 629820707. They do not deliver what they advertise. Called customer service before completing the purchased and i was assured that my pick will be delivered. They have bouquets for all kinds of occasions, from birthday flowers to funeral service bouquets, and you even get the option of customizing your bouquets according to your preferences. A clean and easy-to-read website makes shopping online a pleasant experience. If you have any further questions or concerns, please do not hesitate to contact us. Enjoy reading our tips and recommendations. I found a beautiful arrangement on their website and ordered it as a 50th birthday gift for a very special family member. © 2021 Trustpilot, Inc. All rights reserved. My mother called me to let me know her beautiful flowers had arrived on May 8th to celebrate Mother's Day, which she very much appreciated, mentioning that she had been feeling like sad given such challenging times. Unsubscribe easily. These are most likely Active reviews and provide the most accurate picture of the company. 143 reviews from Teleflora employees about Teleflora culture, salaries, benefits, work-life balance, management, job security, and more. Horrific to take advantage of grief. To add insult to injury, I received an email from them saying they had tried to contact me, I called the 1800 #- the customer service operator was clueless and rude. Please give us a call at 1-800-822-9547 or email us at operationsupport@teleflora.com with your order number, phone number, email address and the recipient's name. Ordered Flowers to be delivered today and NO flowers. By the way, nowhere on the entire flower arrangement or card says Teleflora, which was pretty surprising. I would be happy to review your order and see how we can make this right for you. I sent Teleflora an email with photos so they could see the product that's being delivered. Unsubscribe at any time. The problem was that the arrangement didn’t come close in appearance to what I ordered. What a cheap looking "gift" that I spent $79.47 for. I asked who the flower shop was, and Teleflora said they could not disclose that information. Too bad; won't use them again. Flower Delivery at Teleflora. Spiral-bound Currently unavailable. Best Regards, The only thing that was the same was the container. Very embarrassing. Read our user reviews of Teleflora Flowers. I nor my best friend saw nothing like that at her mom’s service but what was sent was a cheap-looking raw light-colored SMALL wicker basket resembling a child’s Easter basket with 4 stems of pink NOT even red Poinsettias with some ivy and a bird with NO bird’s nest. I placed an online order for next-day delivery, which included a high service fee. The note on the card has all of the flower shops info on it, so I know that it was Bonsai Flower shop even though the website is not an actual website, and the phone number has been disconnected. Read real customer ratings and reviews or write your own. I carefully shopped to find what looked like a gorgeous bouquet all in blue and white with a blue vase called "Beautiful in Blue." When the flowers arrived and the recipients sent me a photo.